Cancellation Request

* = Required fields

First Name:
Last Name:*
Arrival Date:*
Booking Ref:

Cancellation Policy


All cancellations must be made in writing/webform above/email, acknowledged by us either by e-mail or post.

Charges for Cancellations:
- Up to 7 days in advance of arrival - No charge.
- Between 7 and 2 days in advance of arrival - Cost of 1st day payable.
- Within 2 days of arrival date or non-show - Full booking cost payable*
- For early departure - Full booking cost payable*
- Bookings made on the day of arrival - A non-refundable £20 deposit per room will be required

Note: for cancellations made less than 14 days in advance for the Edinburgh Festival, Hogmanay,
Rugby Internationals
and major public holidays the full booking cost will be incurred.
If we manage to fill the cancelled rooms we will reduce any cancellation charges as much as possible.

*Exceptions for special cases